Terms And Conditions
Welcome to www.greenwoodcutlery.com
The following Terms and Conditions govern your use of this website. They describe your rights and responsibilities. If you browse, visit or shop at this website you agree to be bound by these Terms and Conditions. If you do not agree with any of these Terms and Conditions, do not use this web site.
In the context of this website, "we" and "us" means www.greenwoodcutlery.com and "you" means you, the customer or user of this website.
These Terms and Conditions together with your order constitute the entire contract between you and us for the supply of products. No other Terms and Conditions will apply. The contract cannot be varied unless we agree to vary it in writing or by email.
Greenwood Industrial Company Limited reserves the right to make changes to these Terms and Conditions at any time because of frequent changes in Internet technology and applicable law. Therefore you should check these Terms and Conditions from time to time for such changes.
- Internet Communications
When you visit www.greenwoodcutlery.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. The www.greenwoodcutlery.com website may include inaccuracies or typographical errors. Greenwood Industrial Company Limited and any other persons involved in the management of this website may make changes in the products and prices described in this website, and to the content of this website, at any time without notice.Greenwood Industrial Company Limited shall not be responsible for any detrimental reliance you place on this website or its contents. Use of this website is on an "as is" basis and is entirely at your own risk.
Cookies are small pieces of data stored on the web browser on your computer. Any web server (including this one) may:
1.Store one or more cookies in your browser;
2.Request your browser to transmit this data back to the web server; or
3.Request your browser to transmit a cookie that has been stored on your browser by another site within the same internet domain.
This web site may store cookies on your web browser in order to improve service for you on your subsequent visits to this website.
By using cookies, web sites can track information about visitors' use of the site and provide customised content. Most web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You may also inspect the cookies stored by your web browser and remove any that you do not want.
- When you register your personal details to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Greenwood Industrial Company Limited makes no warranty in respect of the strength or effectiveness of that encryption and Greenwood Industrial Company Limited is not responsible for events arising from unauthorised access of the information you provide.
- Product Descriptions
Greenwood Industrial Company Limited makes every endeavour to be as accurate as possible when describing products on this website. However, Greenwood Industrial Company Limited does not warrant that product descriptions or other content of this website is accurate, complete, reliable, current, or error-free.
Any representations, warranties or covenants with respect to any products referred to in this website shall be subject to, governed by, and as stated in the applicable contract governing the provision of same.
- Ordering Products
You may place an order by filling in the Order Form on the Greenwood Industrial Company Limited website.
When you place an order with us, you are deemed to have made an offer to purchase the product(s) you have chosen based on these Terms and Conditions.
We will issue you with an Order Number by email after we have received your offer to purchase the product(s).
We will notify you when we process your order by sending you an Order Confirmation and tax invoice via email. Your offer can only be accepted by us after it has passed our internal validation procedures, in order to prevent credit card or payment fraud.
We retain absolute discretion to refuse service, terminate accounts, remove or edit content, or cancel orders. If for any reason whatsoever we cannot process or accept your order after payment is received, we will contact you by email or telephone.
- Payment Methods
We accept payment through Bank Transfer,Wenstern Union and alipay.
Payment will not be processed until we receive all the relevant information.
The processing of payment for Orders placed on a weekend or a Public holiday will not begin until the next working day.
- Your Account Details
It is your responsibility to provide your exact email address, delivery address, billing address and telephone number. Any incorrect information provided may lead to a delay in delivering the product(s) ordered by you.
You are responsible for the confidentiality of your account password. Only your password and account details are stored on a secure server for ease of use in processing future orders or for warranty claims. No credit card details are stored by us. The information is only used to process your orders, for statistical purposes that may improve our website and its services, and to allow us to notify you of special offers or new products via our newsletters. Please refer to our Privacy Statement on this website.
- Delivery of Products
You will be provided with an estimated delivery time when you checkout from placing your order. The estimated delivery times are in working days-Monday through Friday excluding public holidays. Normal delivery is within 3 to 10 working days from the date of payment of your order.
We make every effort to deliver your product within the estimated delivery time. The actual delivery times may change due to changes in supply or circumstances beyond our control.
We encourage you to visit the "My Account" section on our website to view the delivery status of your products. If your product(s) have not arrived within the estimated delivery time, please contact us.
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