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What if goods arrive damaged during shipping?

Update Time:2026/5/15

We provide shipping insurance. Please inspect upon receipt and report damage within 48 hours with photos/videos. We will offer replacement, refund, or discount based on damage severity.

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Name:: Customer Service

Tel:: +86 0411-82810067

Email:: info@greenwoodcutlery.com

WhatsApp:: 8613840907153

Address:: 1-1 yinquan street,jinzhou district ,Dalian ,China