Question 1

Greenwood is a conglomerate that owns five factories that make wooden disposable tableware.

Accepted Answer

Greenwood is a conglomerate that owns five factories that make wooden disposable tableware.The main production includes wooden disposable spoon, wooden disposable knife, wooden disposable fork, wooden disposable coffee bar, wooden disposable coffee spoon and so on.

Question 2

We provide shipping insurance. Please inspect upon receipt and report damage within 48 hours with photos/videos. We will offer replacement, refund, or discount based on damage severity.

Accepted Answer

We provide shipping insurance. Please inspect upon receipt and report damage within 48 hours with photos/videos. We will offer replacement, refund, or discount based on damage severity.

Question 3

Laser engraving: best for simple patterns/text, durable, no chemical residue. Screen printing: ideal for multi-color logos, lower MOQ. Solutions tailored to design complexity.

Accepted Answer

Laser engraving: best for simple patterns/text, durable, no chemical residue. Screen printing: ideal for multi-color logos, lower MOQ. Solutions tailored to design complexity.

Question 4

Wood comes from FSC-certified sustainable plantations, primarily birch and bamboo. Production complies with sustainable development principles and supports circular forestry.

Accepted Answer

Wood comes from FSC-certified sustainable plantations, primarily birch and bamboo. Production complies with sustainable development principles and supports circular forestry.

Question 5

Paid sample service: 5-7 working days. Bulk orders: 2-4 weeks lead time, depending on quantity and production schedule.

Accepted Answer

Paid sample service: 5-7 working days. Bulk orders: 2-4 weeks lead time, depending on quantity and production schedule.

Question 6

Certifications include FDA (USA), LFGB (Germany), JFSL (Japan), and ISO 22000 food safety management system. Market-specific certifications can be arranged.

Accepted Answer

Certifications include FDA (USA), LFGB (Germany), JFSL (Japan), and ISO 22000 food safety management system. Market-specific certifications can be arranged.

Question 7

Store in a dry, ventilated environment, away from direct sunlight and moisture. Shelf life is 2-3 years under proper storage. FIFO inventory management is recommended.

Accepted Answer

Store in a dry, ventilated environment, away from direct sunlight and moisture. Shelf life is 2-3 years under proper storage. FIFO inventory management is recommended.

Question 8

Not recommended for microwaves. Can withstand short-term high temperatures (e.g., hot soups, oven edges). Avoid prolonged exposure above 80°C. Contact us for specific recommendations.

Accepted Answer

Not recommended for microwaves. Can withstand short-term high temperatures (e.g., hot soups, oven edges). Avoid prolonged exposure above 80°C. Contact us for specific recommendations.

Question 9

Yes. We provide dyed wooden cutlery using food-grade dyes, customizable to your brand colors (MOQ required).

Accepted Answer

Yes. We provide dyed wooden cutlery using food-grade dyes, customizable to your brand colors (MOQ required).

Question 10

Our wooden cutlery is food-grade treated with good moisture and oil resistance. It doesn't soften or deform easily in hot soups, fried foods, or sauces — suitable for all takeout and dine-in scenarios.

Accepted Answer

Our wooden cutlery is food-grade treated with good moisture and oil resistance. It doesn't soften or deform easily in hot soups, fried foods, or sauces — suitable for all takeout and dine-in scenarios.

Question 11

Greenwood wooden cutlery is suitable for restaurant takeout, camping, weddings, corporate events, cafes, school cafeterias, cold chain delivery, and more. We offer different thicknesses and sizes to match different needs.

Accepted Answer

Sample ConteGreenwood wooden cutlery is suitable for restaurant takeout, camping, weddings, corporate events, cafes, school cafeterias, cold chain delivery, and more. We offer different thicknesses and sizes to match different needs.nt

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